Terms & Conditions
The services offered at www.divyavivaham.com and any subdomains, are provided to you under the terms and conditions of this DivyaVivaham.com Terms of Use / Service, and any operating rules or policies that may be published by DivyaVivaham.com at the URL: www.divyavivaham.com (the "Service"). The Terms of Use comprises the entire agreement between you and DivyaVivaham Online Services and supersedes all prior agreements between the parties regarding the subject matter contained herein. BY COMPLETING THE REGISTRATION PROCESS, OR USING DivyaVivaham.com WEBSITE, USER AGREES TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS HEREIN. You may continue to use DivyaVivaham.com as long as you adhere to these Terms of Use / Service.
This Site is offered and available to users who are 18 years of age or older. If you are under 18 you may not use this Site or the DivyaVivaham Online Services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

DivyaVivaham Online Services reserves the right to put any profile on hold or permanently disable accounts due to breach of these terms of use / service or due to any illegal or inappropriate use of the website or services.

Violation of our Terms of Use / Service may get your profile disabled / deleted permanently.

Users must be able to verify their profile by providing relevant documents that prove ownership of their profile if required.

DivyaVivaham Online Services may make changes to its Terms of Use / Service from time to time. When these changes are made, DivyaVivaham will make a new copy of the terms of use / service available on this page.

You understand and agree that if you use DivyaVivaham.com after the date on which the Terms of Use / Service have changed, DivyaVivaham.com will treat your use as acceptance of the updated Terms of Use / Service.

Discrimination against a community member based on gender, race, age, religious affiliation, sexual preference or otherwise is not acceptable and may result in the suspension/removal of your profile.
DivyaVivaham Online Services shall not be liable for your interactions with any individuals, service providers, retailers or merchants found on or through the DivyaVivaham Online Services. This includes, but is not limited to, payment and delivery of goods and services, and any other terms, conditions, warranties or representations associated with such dealings. These dealings are solely between you and such individuals, service providers, retailers or merchants. DivyaVivaham Online Services is under no obligation to become involved in disputes between participants on this platform, or between participants on the DivyaVivaham Online Services and any third party.
Any web sites that are accessible via links included within the DivyaVivaham Online Services that take you out of this Service are not under DivyaVivaham.com control and DivyaVivaham Online Services shall not be responsible for the content, products or services of any linked website. All such websites shall be subject to the policies and procedures of the owner of such websites. We encourage you to read those policies and know your rights under any web site you visit.
If you come across Violations of Terms of Use, you should report it to us through Email to handle those issues. To report any violation of Terms of Use, please email us at info@divyavivaham.com.
You may not use DivyaVivaham Online Services for any unlawful purposes or to conduct illegal activities.
You are required to register with DivyaVivaham.com if you want to create matrimonial profile, search and view matrimonial profiles, write a review etc. In order to register with DivyaVivaham.com you must supply a valid email address and phone number which will be used as a unique identifier for your matrimonial profile. This Site is offered and available to users who are 18 years of age or older. If you are under 18 you may not use this Site or the DivyaVivaham services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Multiple Profiles: To prevent fraud and abuse, users are limited to create only one profile. Any additional profile created to mislead the Service will be removed/disabled.

Email Subscription: By becoming a user of DivyaVivaham.com service, you agree to receive certain specific emails from DivyaVivaham.com. You can unsubscribe at any time by clicking on the unsubscribe link enclosed in the mail or by sending an email request to us.

A member should not contact / collect contact information such as mobile number / phone number / email / residential address of other users / members through our matrimonial service for commercial purpose / sharing with others / third parry.

Our Members will allowed getting contact details of only suitable (ex: age, gender, caste, community / mother tongue, gothra, marital status etc.) opposite members based on the details which they mentioned during registration.

Once your Membership expires, you can't avail the benefits of our membership and can't access the already viewed. However you can view those details once your account is renewed. We retain the details entered by you during registration as long as needed for our service purposes.

As a approved member you will be able to directly change the password alone. However if you would like to update any other details in bride or groom's profile, you need to send a request to our email address with the details which you would like to update / replace or modify. We have this procedure for personal & data security reasons.

After becoming a member (if your registration is approved), details about opposite members will be accessible based one your membership from your account. As a basic member you will be able to access only basic details and as a Prime member, you will be able to access contact number, horoscope and full profile details.

If the opposite member or members not responding / not attending or ignoring your phone calls for whatever reason, we are not responsible for the same. Because, it is their (our registered members) liberty to respond or ignore the calls. We do not interfere in this process.

Your Prime membership (paid membership) is only for accessing contact number, horoscope and full profile details of suitable matches alone (based on age and other few factors), not for any other purposes.

As a approved user / registrant of DivyaVivaham.com, if other / opposite users / registrants / members informed you that the bride or groom's marriage is concluded or fixed already, then you must inform us to as message of their DivyaVivaham Profile ID & Name to our email id info@divyavivaham.com, so that we will take necessary action on that profile(s) after confirming the same.

Being a approved member / registrant / user of DivyaVivaham.com, you must inform us as soon as possible to our official email address mentioned on our website, if the marriage is concluded or fixed for you or your son / daughter / relative / friend / neighbour or to the person for whom the profile is registered, so that we will confirm and disable the same.

We don't arrange meetings with our registered members / users / registrants. Also we don't promise that we will arrange marriage(s) by availing our membership. Our service is just a platform for sharing the details only with suitable Brahmin registrants / users / members alone.

Once the pirme membership benefits is utilized (such as viewing contact number, horoscope or full profile details of of other members), you will be disqualified for requesting refund of membership fee.
All the payments should will be controlled by the PAYMENT GATEWAY in the www.divyavivaham.com portal Payment made by Net Banking / Debit / Credit Card / UPI would be in accordance with the prevailing RBI guidelines. Activation of paid service shall be subject to realization of the said payment. All transaction charges levied by the service provider or bank or credit card company are payable by you and DivyaVivaham Online Services is NOT responsible.

DivyaVivaham Online Services uses third party payment gateways for collection of credit/debit card or other payment instruments. In case of payment gateway failure the same would be communicated to the DivyaVivaham member by the payment gateway provider. DivyaVivaham Online Services shall not be responsible in the case of failed online transactions, which result in no services, DivyaVivaham Online Services offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts through the payment gateway Online Statement and Errors.

DivyaVivaham Online Services will provide you with an online billing statement sent to your registered email id. This is the only billing statement that we provide and if you notice an error on your bill, you must tell us within 10 days after the error first appears on your bill. We will then promptly investigate the charge. If you do not tell us within that time, you release us from all liability and claims of loss resulting from the error and we won't be required to correct the error or provide a refund, unless otherwise required by law. If DivyaVivaham Online Services has identified a billing error, we will correct that error within 30 days. This policy does not affect any statutory rights that may apply.
The fees paid by you for the services to be rendered are final and non-refundable. We reserve the right to issue refunds or credits at our sole discretion, the same will be made through online payment within a period of 15 working days from the time of discretion notified to you. In case of refunds arising due to rejection of Registration or Short Closing of Membership, all charges paid or to be paid to payment gateway / banks / credit card / service provider will be to your account. If at any time DivyaVivaham.com is of the opinion (in its sole discretion) or has any reason to believe that you are not eligible to become a member or that you have made any misrepresentation, DivyaVivaham.com reserves the right to forthwith terminate your membership and / or your right to use the Service without any refund to you of any of your unutilized subscription fee. The membership is NOT Transferrable to any others.